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Frequently Asked Questions

Wear loose, comfortable clothing. We will provide a gown to change into if needed.

Please do not come on an empty stomach. It is important to eat before your treatment, even if it’s just a snack, especially for your first treatment or you are diabetic.

Some people feel a little sleepy or dazed after treatment; so do not plan on a heavy work out after our treatment.

Some people feel results immediately, others may take a few treatments. The outcomes depend on the length of the time the patient has had the condition.

Most people will notice an increased state of relaxation in their body or report feeling more balanced after one treatment.

Yes! Acupuncture is very useful in the treatment of morning sickness, insomnia and other discomforts often associated with pregnancy like low back pain and sciatica.

Chinese medicine is also a great natural way to promote fertility health & prevent miscarriage.

Acupuncture needles are hair thin and generally do not cause pain. Some experience a heaviness or pressure around the point. Others feel a heat sensation while lying on the table.

Most people fall asleep during treatment and describe it as a relaxing experience overall.

We provide direct specialty care medicine.

If you happen to have traditional insurance coverage for our services, we will provide you with a receipt and Super Bill to submit to your insurance for reimbursement.

Direct care is a medical practice model where we work out financing directly with patients. No third party interference. This means we are working for you, not your insurance company. This alternative payment model has helped strengthen our relationship with patients, the quality of how we deliver care, and elevated patient outcomes. Time and time again it is proving to be better for our patients and providers.

Your plan will be custom-tailored to your individual condition and treatment needs. It may include naturopathic doctor visits, acupuncture visits, nutrition visits, acute visits, adjustments, vitamin injectables, counseling…etc. We do whatever it takes to get you the results you desire.

We have a strong financial policy to make our services available to everyone. Once we get to know you during our initial visit we will be better equipped to estimate your treatment plan length and cost- to get you the results you desire.

If you do not utilize all your services included in your plan of care they are 100% refundable!
Once you have completed your plan of care and obtained your desired results, you will have access to our Exclusive Membership benefits. This is only available to people who have completed their care plan. It’s available for a small flat rate fee per month and includes unlimited access to our providers and your monthly maintenance treatments to prevent disease and stay healthy. This is true healthcare!

Yes. If you are not an established patient with us you will need to book an initial consult with our naturopathic doctor.

The National Institute of Health (NIH) and World Health Organization (WHO) recognize acupuncture as effective for treating the following conditions:

Ear, Eye, Nose, Throat Disorders:   
Sinusitis, sore throat, hay fever, earache, nerve deafness, ringing in the ears, dizziness, poor eyesight.

Circulatory Disorders: 
High blood pressure, angina pectoris, arteriosclerosis, anemia.

Gastrointestinal Disorders: 
Irritable bowel syndrome, spastic colon, colitis, constipation, diarrhea, food allergies, ulcers, gastritis, abdominal bloating, hemorrhoids.

Gynecological and Genitourinary Disorders: 
Premenstrual syndrome (PMS), irregular, heavy, or painful menstruation, endometriosis, menopause, fibroids, chronic bladder infection, complications in pregnancy, morning sickness, kidney stones, impotence, infertility in men and women, sexual dysfunction.

Immune Disorders: 
Candida, chronic fatigue, HIV and AIDS, Epstein Barr virus, allergies, lupus, MS, hepatitis.

Addiction: 
Smoking Cessation, drugs, alcohol.

Emotional and Psychological Disorders: 
Anxiety, insomnia, depression, stress.

Musculoskeletal and Neurological Disorders: 
Arthritis, neuralgia, sciatica, back pain, bursitis, tendonitis, stiff neck, Bell’s palsy, trigeminal neuralgia, headaches and migraines, stroke, cerebral palsy, polio, sprains, muscle spasms, shingles.

Respiratory Disorders: 
Asthma, emphysema, bronchitis, colds and flu.

Miscellaneous: 
Chemotherapy and radiation side effects, diabetes, dermatological disorders, weight control.

We accept cash, checks, Visa, MasterCard, PayPal, Discover, American Express, HSA (Health Savings Accounts), and FSA (Flexible Spending Accounts).

Yes, we do accept PIP claims.  Please provide the following information before your first appointment:  

  • Date of accident
  • Claim number
  • Insurance claims adjuster’s contact information
  • Attorney’s contact information, if applicable

Yes, we do accept third party auto accident claims, however, only on a case-by-case basis. Please inquire with us to see if your case will be accepted. 

Financial Hardship

We strongly believe that finances should not get in the way your care. If money is the sole reason you are hesitant to start care, please inform us. We work with people of all financial standing to make great care accessible to everyone. We provide a safe place where you can put these worries aside and focus on getting healthy again; mentally, emotionally, and physically.

Discounts

We offer large percentage discounts to people over 65, teachers, and military personnel and their families. We also offer family discounts. Please inquire about our discount codes.